Frequently Asked Questions

1. Why choose Carylls?
  1. What is Carylls?
  2. How is Carylls different?
  3. Who stays at Carylls?
  4. What’s included?
  5. Are meals included?
  6. What guarantees do you give?
  7. Why self-catering?
  8. How to make your booking:
  9. Can I bring my pet?
3. How long can I stay for?
  1. Can I stay for one night?
  2. Can I stay for several weeks?
4. Do you have holiday flats?
  1. Tell me more about them?
  2. How big are the holiday flats?
  3. Can I cancel my booking?
6. What services do you offer?
  1. Are the rooms heated?
  2. Is there maid service?
  3. Can I redirect my post to Carylls?
  4. Do you provide toiletries?
  5. Is there a garden?
  6. Do you charge for cleaning?
  7. What staff are on duty?
  8. How do I contact the manager?
8. What facilities do you have?
  1. Do you have a launderette?
  2. Is there a car park?
  3. Can I get tea and coffee?
  4. Is there a mini-bar?
  5. Is there a picnic area?
  6. Is there a lounge?
  7. Is there a cinema nearby?
  8. Is there a gym nearby?
  9. Is there a theatre nearby?
10. What is the local area like?
  1. Where is Carylls?
  2. Is there any public transport?
  3. Is there a station or bus stop?
  4. What is there to do nearby?
  5. Are there any shops nearby?
  6. Are there any pubs nearby?
  7. Where else can I get food?
  8. Is there a local taxi firm?
  9. What if I need a doctor?
  10. Are there any leisure facilities?
2. What are the rooms like?
  1. What types of rooms are there?
  2. Are the rooms en-suite?
  3. Do the rooms have broadband?
  4. Do the rooms have TV?
  5. Are the rooms furnished?
  6. Are there any single rooms?
  7. How big are the rooms?
  8. Can I get an extra bed?
  9. Do you provide cots or highchairs?
  10. What is an executive room?
  11. How much is heating?
  12. Is there a car park?
  13. Is there a mini-bar?
  14. Is there a cooker?
  15. What amenities are there?
5. About my booking…
  1. How to make your booking:
  2. How do I pay?
  3. What time can I check in?
  4. What time is check-out?
  5. Can I extend my stay?
  6. What guarantees do you give?
  7. How do I contact the manager?
7. How much is it?
  1. What’s included?
  2. Is it more expensive in the week?
  3. Is broadband included?
  4. Do you have Sky TV?
  5. Can I cancel my booking?
  6. How do I pay?
  7. How much is parking?
  8. How much is electricity?
  9. Do I pay council tax?
  10. Do you take Housing Benefit?
9. What are your terms and conditions?
  1. Can I cancel my room booking?
  2. Can I cancel my holiday flat booking?
  3. How do I pay?
  4. Is Carylls no-smoking?
  5. Do you give a guarantee?
  6. Can I have overnight visitors?
  7. What happens if I damage anything?
  8. Can I change the furniture?
  9. What about my personal belongings?
  10. Will I have security of tenure?